*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. This team is responsible for selling Motorola Solutions public safety applications to city, county and state agencies within the West Texas (Permian Basin) region. Job Description The Account Manger will be responsible for sales, strategic account planning and overall relationship management for new and existing customers in the West Texas region. Responsibilities include but are not limited to: <ul><li> Develop and implement a comprehensive sales plan for each account covering the full portfolio of Motorola products and services (core and emerging technologies). </li><li> Assemble and coordinate a diverse team of internal & external sales resources to assess customer's needs and address their requirements. </li><li> Act as a trusted advisor to influence customer's technology platform decisions and develop preference and loyalty for Motorola Solutions. </li><li> Proactively develop large project opportunities encompassing a wide range of products and services. </li><li> Proactively engage and lead channel partners in selling Motorola products and services to customers. </li><li> Develop strong relationships with key decision makers and influencers within and outside of public safety; Sheriff, Mayor, CIO, Police Chief, Fire Chief and other officials in order to understand and influence technology and funding priorities. </li><li> Proactively engage Motorola executive sponsors to build a strategic relationship to position long-term opportunities for Motorola. </li><li> Develop Motorola procurement vehicles for multiple solutions to be leveraged across an entire target" account. </li></ul> PREFERRED QUALIFICATIONS <ul><li> Bachelor's Degree is preferred. </li><li> 4+ years of sales experience with software technology or software products. </li><li> Outside sales experience selling solutions into government or SLED organizations is desired. </li><li> Strong technical solution sales experience and working in PSAP's (Public Safety Answering Points) is a plus. </li><li> Experience utilizing channel partners to address customer requirements. </li><li> Ability to quickly learn new key characteristics of products/solutions and communicate the value of those solutions to customers. </li><li> Ability to develop and maintain relationships with C-Level executives. </li><li> Knowledge of industry trends and best practices a plus. </li><li> Ability to travel over 50% of the time. </li></ul>#LI-RO1 Basic Requirements<ul><li>Bachelor's Degree with 2+ years of sales/public safety experience or 4+ years of sales/public safety experience</li></ul> Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

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Account Manager - West Texas

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Centralized Managed and Support Operations - Software Enterprise (CMSO-SE) organization provides high quality support experiences for mission critical customers so they can accomplish their mission. The CMSO-SE organization's Flex VIP Support team provides in-depth investigation and handling of more complex customers. Job Description The Support team is comprised of a group of individuals supporting Motorola Solutions software and services to the Public Safety market. The VIP Customer Service Technician works on all aspects of our software in Support of our customers. The Customer Support Technician will strive to maintain the highest level of service for all customers; ensuring the appropriate and timely notification of network and maintenance statuses. This position Supports our customers 24/7, requiring the flexibility to work all hours as needed. Primary Responsibilities: <ul><li> Manage and work tickets cases entered by agencies assigned </li><li> Write and modify Knowledgebase Articles for distribution </li><li> Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Product Development for permanent resolution </li><li> Manage the relationship and collaboration with customers and Flex Support Team </li><li> Maintaining required product environments for the entire Technical Support organization. </li><li> Provide after-hours coverage as part of an on-call rotation schedule for SLA support as needed. </li><li> Occasionally travel to VIP customer sites to represent Support Organization. </li></ul> Preferred Qualifications and Experience: <ul><li> Bachelor's Degree in Computer Science or equivalent industry experience. </li><li> Minimum of 1 year working with the Flex Product. </li><li> Knowledge of and/or basic skills in: Microsoft Windows, Unix, Linux Server, and Desktop Operating Systems (Active Directory); Validating, troubleshooting, and characterizing reported application issues; Web servers; Virtualization Software; Network Services (DNS, IP, HOSTS, Routing). </li><li> Prior experience in: Installing, configuring, and supporting Motorola Solutions software; answering customer questions on application usage and administration; creating and updating technical documentation; logging information into internal case tracking systems; and/or providing Live Phone support for public safety customers; installing and configuring required 3rd party software packages; providing feedback to individual contributors </li><li> Excellent problem solving, troubleshooting, and customer service skills. </li><li> Analytical, efficient, and thorough. </li><li> Ability to remain calm and courteous under pressure and navigate tense situations. </li><li> Possesses strong customer relation & interpersonal skills. </li><li> Excellent verbal and written communication skills. </li><li> Basic understanding of technical support centers. </li></ul> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers #LI-DB1 Basic Requirements<ul><li> High School Diploma or equivalency </li><li> Minimum of 1+ years of Flex Software experience </li><li> Must be able to obtain background clearance as required by government customer </li></ul> Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Customer Support Technician III

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Our Applied Technology organization puts some of Motorola Solutions' brightest minds on unique, highly challenging projects. Based on decades of experience with our customers, we apply leading-edge technologies to support security and safety throughout the world. We engineer our products from start to finish and manufacture them in-house. We're known for low volume and high capability with focused specialization in areas including software-defined radios, advanced antenna solutions, artificial intelligence and machine learning, cybersecurity, signals intelligence and more. We can't tell you much more about what we do, but we can tell you it's amazing. Job Description As an Engineering Project Manager, you will manage multiple projects of small multi-disciplinary engineering teams in the design, development, and production of cutting-edge custom products. The Engineering Project Manager has ultimate technical decision-making control and is the primary project point-of-contact to internal and external customers. Responsibilities include: <ul><li>Project Manager for multiple projects valued in the $500k to $5M range</li><li>Coordinate a mix of engineering development and small-scale production activities in the area of custom products</li><li>Point-of-contact for customers and the leader of day-to-day activities of small (1-10 person), multidisciplinary project teams, including both junior and senior level engineers</li><li>Take projects through the entire life cycle from project conception and proposal through design and production utilizing existing process methodologies</li><li>Responsible for coordinating with both internal and external groups to meet the cost, schedule and technical goals of the program while managing risk and motivating the team</li><li>Contribute to the growth of the organization via interaction with senior management, peers, and subordinates</li><li>Manage and complete performance reviews for project team members</li><li>Participate in department growth and process improvement activities.</li><li>Have ultimate technical decision-making control during the development of cutting-edge products.</li><li>Lead your project teams via daily interactions, weekly meetings, and monthly customer reviews.</li></ul>Additional Qualified Skills<ul><li>Strong technical background in wireless communication technologies</li><li>Experience managing people OR leading a project</li><li>High-level knowledge of design principles for both hardware and software engineering</li><li>Ability to analyze and evaluate technical trade-offs is essential while also considering the impacts to cost and schedule</li><li>Possess strong leadership and interpersonal skills as well as strong written and verbal communication skills</li><li>Experience in project management</li><li>Occasional domestic travel is required</li></ul> #LI-ONSITE #LI-JM2 #AppliedTech Basic Requirements<ul><li>Bachelors Degree or higher.</li><li>7+ years of engineering experience</li><li>Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contracts. Some contracts may have higher-level clearance requirements</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Engineering Project Manager

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Site Design Team assists the Systems Integration Team in both Pre-Sale and Post-Sale efforts, focusing on the Civil portion of Projects. The Systems Integration Team sets business goals to successfully implement and integrate complex Motorola systems. This includes working with various disciplines both internal and external to Motorola, in the interest of providing total customer satisfaction and achieving Division goals. The candidate should be a seasoned professional having wide-ranging experience who can use professional concepts and company objectives to resolve complex issues in creative and effective ways. Job Description Note: This is a remote position with travel (10-25%) to support projects. The candi date MUST reside in or be open to relocation to TZ, AZ, NM or OK. Job Description: The SDT West Manager will lead the SDT West Team to provide insight and guidance into the development of Civil and Construction Services during the PreSale and Proposal phases of opportunities. In all instances, the Manager ensures that the team employs its best efforts to protect the interests of MSI and further the intended goals and purpose of the future Project. Subject to the direction of the Motorola PreSale Business Managers, the SDT Manager will have ultimate responsibility for overseeing Scope and Pricing of the Civil portion of opportunities, performed by the SDT Team. In addition, the SDT Manager will provide oversight and assistance to the PostSale Project Team for the Civil and Construction portion of the implementation phase of those projects. Primary Responsibilities: <ul><li>Work with the Sales and PreSale Teams to determine Civil Scope for Opportunities</li><li>Oversee collaboration with MSI Civil Vendors to develop written Scope and Pricing</li><li>Engage with SDT Team to obtain competitive quotes for Civil Equipment, including but not limited to Towers, Shelters & Generators</li><li>Ensure all Deliverable are being provided to PBMs, such as Statements of Work (SOW), Construction Schedules that meet Contractual obligations, Detailed Pricing by specific tasks</li><li>Identify Risks and Challenges to Schedule & Scope, and develop mitigation measures</li><li>Ensure MSI Civil Vendors are providing contracted Services and maintaining schedule</li><li>Oversee proper engagement between Civil Vendors and the MSI Project Team</li></ul> Additional Responsibilities: <ul><li>When necessary, engage with PostSale Project Team to overcome obstacles</li><li>Assist PostSale Project Managers with Change Order opportunities</li><li>Provide Support and Training to PostSale Teams to increase overall effectiveness</li><li>Record Lessons Learned to further develop the skillsets of PreSale and PostSale Teams</li></ul> Preferred Skills/Knowledge: <ul><li>General knowledge of the construction or telecom Industry</li><li>Proficient in Microsoft Office applications, Web-based applications, and basic typing skills</li><li>Ability to be self-motivated and work from home</li><li>Prior management/team lead experience</li></ul> Note: This is a remote position with travel (10-25%) to support projects. The candi date MUST reside in or be open to relocation to TZ, AZ, NM or OK. #LI-AB1 #LI-REMOTE Basic Requirements<ul><li> Bachelor's Degree and 8+ years of experience as a Construction Coordinator, Construction Supervisor, Construction Manager, Project Manager, or a similar civil construction position</li><li>OR 10 + years of experience as a Construction Coordinator, Construction Supervisor, Construction Manager, Project Manager, or a similar civil construction position</li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position </li></ul> Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Site Design Team Manager - West Region

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Site Design Team assists the Systems Integration Team in both Pre-Sale and Post-Sale efforts, focusing on the Civil portion of Projects. The Systems Integration Team sets business goals to successfully implement and integrate complex Motorola systems. This includes working with various disciplines both internal and external to Motorola, in the interest of providing total customer satisfaction and achieving Division goals. The candidate should be a seasoned professional having wide-ranging experience who can use professional concepts and company objectives to resolve complex issues in creative and effective ways. Job Description Note: This is a remote position with travel (10-25%) to support projects. The candi date MUST reside in or be open to relocation to CA, CO or WA. Job Description: The SDT West Manager will lead the SDT West Team to provide insight and guidance into the development of Civil and Construction Services during the PreSale and Proposal phases of opportunities. In all instances, the Manager ensures that the team employs its best efforts to protect the interests of MSI and further the intended goals and purpose of the future Project. Subject to the direction of the Motorola PreSale Business Managers, the SDT Manager will have ultimate responsibility for overseeing Scope and Pricing of the Civil portion of opportunities, performed by the SDT Team. In addition, the SDT Manager will provide oversight and assistance to the PostSale Project Team for the Civil and Construction portion of the implementation phase of those projects. Primary Responsibilities: <ul><li>Work with the Sales and PreSale Teams to determine Civil Scope for Opportunities</li><li>Oversee collaboration with MSI Civil Vendors to develop written Scope and Pricing</li><li>Engage with SDT Team to obtain competitive quotes for Civil Equipment, including but not limited to Towers, Shelters & Generators</li><li>Ensure all Deliverable are being provided to PBMs, such as Statements of Work (SOW), Construction Schedules that meet Contractual obligations, Detailed Pricing by specific tasks</li><li>Identify Risks and Challenges to Schedule & Scope, and develop mitigation measures</li><li>Ensure MSI Civil Vendors are providing contracted Services and maintaining schedule</li><li>Oversee proper engagement between Civil Vendors and the MSI Project Team</li></ul> Additional Responsibilities: <ul><li>When necessary, engage with PostSale Project Team to overcome obstacles</li><li>Assist PostSale Project Managers with Change Order opportunities</li><li>Provide Support and Training to PostSale Teams to increase overall effectiveness</li><li>Record Lessons Learned to further develop the skillsets of PreSale and PostSale Teams</li></ul> Preferred Skills/Knowledge: <ul><li>General knowledge of the construction or telecom Industry</li><li>Proficient in Microsoft Office applications, Web-based applications, and basic typing skills</li><li>Ability to be self-motivated and work from home</li><li>Prior management/team lead experience</li></ul> Note: This is a remote position with travel (10-25%) to support projects. The candi date MUST reside in or be open to relocation to CA, CO or WA. #LI-AB1 #LI-REMOTE Approx. compensation range - $ 108,800.00 - $145,000.00 Basic Requirements<ul><li> Bachelor's Degree and 8+ years of experience as a Construction Coordinator, Construction Supervisor, Construction Manager, Project Manager, or a similar civil construction position</li><li>OR 10 + years of experience as a Construction Coordinator, Construction Supervisor, Construction Manager, Project Manager, or a similar civil construction position</li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position </li></ul> Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Global Video Security & Access Control (VS&A) Marketing Team is responsible for developing and executing all strategic marketing and product marketing programs across the globe to drive product awareness, demand generation and sales enablement. The team oversees all global product marketing strategy for the fixed video and access control portfolio, develops messaging and go to market strategy for the VS&A business, creates and drives marketing programs and campaigns aimed to generate leads and build brand awareness among target audiences, including system integrators, end-users and consultants. The Global VS&A Marketing team oversees all aspects of elevating and driving growth for our video brands as a part of the broader Motorola Solutions ecosystem. Job Description We are looking for an energetic and organized Event Specialist to plan and execute events, roadshows, trade shows and experiences to support strategic sales objectives and brand presence and exposure across the industries and customers we serve. This candidate will have strong customer experience skills and will understand how to drive customer satisfaction, loyalty and advocacy. They will be collaborative and have a strong attention to detail. The Event Specialist will be responsible for but not limited to the following:<ul><li> Support the North America 10x10 Trade Show program including managing the events calendar, booth space booking, ordering show services, and coordinating branded and promotional materials </li><li> Plan and execute regional roadshow events in collaboration with the sales team, including venue, catering, and AV booking </li><li> Manage allocated event and giveaways budget, ensuring invoices are paid in a timely manner and that all expenses are tracked and funds are fully spent </li><li> Use HubSpot to create landing and registration pages and upload leads from events </li><li> Analyze and evaluate the effectiveness of all events, including ROI and report performance metrics </li><li> Create Salesforce campaigns to track event ROI </li></ul>Additional Knowledge/Skills:<ul><li> 1+ years of experience in an event planning or customer experience role </li><li> A self-starter with a positive attitude </li><li> Ability to work independently and as part of a broader team </li><li> Excellent project management skills and proven ability to deliver results in a fast-paced, deadline-oriented environment </li><li> High level of initiative, meticulous attention to detail, and excellent follow-up skills </li><li> Strong organizational and interpersonal skills </li><li> Excellent written and oral communication skills </li><li> Experience managing budgets </li><li> Comfortable interacting with different levels of management, cross-functional, and global teams </li><li> Proficiency with Google Workspace </li></ul> #LI-MM1 Basic Requirements<ul><li>High school diploma or equivalent</li><li> 1+ years of experience in an event planning or customer experience role </li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Event Specialist

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security. Avtec, a Motorola Solutions Company, offers technology and services that help public safety, business, energy, transportation, and government organizations orchestrate their missions. Dispatchers at major airlines, utilities, railroads, and public safety agencies have been using Avtec products and services to orchestrate their critical missions since 1979, with thousands of systems installed. Job Description Responsible for interfacing with customers over the telephone and in person in order to analyze and resolve technical, sometimes complex problems. This includes providing technical support and training for Avtec's systems to customers, dealers, and partners. This position is responsible for performing the following duties; Essential Duties and Responsibilities:<ul><li>Prioritize and provide customer support and technical issue resolution via e-mail, phone and other electronic medium.</li><li>Determine most cost-effective repair/resolution to minimize customer downtime.</li><li>Enter and track issues in a tracking database, keeping customers apprised of work status, and drive all issues to closure.</li><li>Must be able to relay detailed instructions to customers and interpret documents including technical operating manuals and maintenance instructions.</li><li>Escalate product performance issue (software/hardware) within the tools provided (Salesforce, Rally, etc.) and work with Senior Support Engineers and Engineering towards resolution.</li><li>Issue Return Material Authorizations (RMA's) per company policy which may include additional steps to create quotes, placing collection calls, and resolving part number variances.</li><li>Provide after-schedule support on an as needed basis.</li><li>Work collaboratively with the Sales team to support pre-sales system designs and technical presentations. </li><li>Attend software development re-cap meetings and provide input to the Product and Engineering teams.</li><li>Provide on-site customer support service/training on an as needed basis. </li><li>Must be able to travel 25% of time.</li><li>Any other duties assigned which are in the best interests of the company.</li></ul>Required Technical Skills:<ul><li>Windows OS/Applications configuration and troubleshooting</li><li>IP Network troubleshooting</li><li>Read and interpret log files</li><li>Proficient in Wireshark</li><li>Virtualization</li></ul>Desired Technical Skills:<ul><li>SQL Database</li><li>IP Radio Technologies</li><li>IP Telephony</li></ul>**Preferred candidates will live in South Carolina** #LI-RO1 Basic Requirements<ul><li>Bachelor's degree OR 2+ years of experience in software, networking, IT, public safety, wireless or related field</li></ul><ul></ul> Travel Requirements Under 25% Relocation Provided None Position Type New Grad Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Customer Support Engineer

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Presales Project Management Group is the focal point of the Sales support organization. Our Presales Business Manager brings together the innovative communications solutions that make a difference in the moments that matter. Job Description The Presales Business Manager (PBM) manages the development and implementation of the presale process for public safety solutions. Coordinates cross functional teams focusing on delivering accurate and timely proposals. The PBM manages projects from identification of the opportunity and proposal to transition of the project to the post sale team. PBMs ensure that projects are completed on time and in conformance with relevant requirements. You will work with the other business groups who are responsible for identifying upcoming opportunities, evaluating requirements, identifying specific statements of work, producing detailed project schedules & ensuring the proposed customer solution will be implemented with the best strategy. You may also assist in the development of business plans, strategies, and approaches to take advantage of business opportunities. The Presales Business Manager provides total presales solution ownership as the overall presale team business leader and manages the overall project business for his/her assigned projects. Responsibilities include but are not limited to:<ul><li>Presale systems strategy</li><li>Development of the system design, implementation approach, and service plan necessary to win the award</li><li>Meet/exceed customer requirements and provide value alternatives when requirements cannot be met</li><li>Manage to Motorola's profitability goals</li><li>Drive all sole source & RFP (Request for Proposal) projects to completion managing the schedules of each project team member (engineering, proposal specialist, sales, service, SI)</li></ul>The Presales Business Manager coordinates with the various functional teams (Systems Integration, Service, Sales, Product Groups) to ensure all business units goals are addressed in our proposals and win-strategies. The following responsibilities outline the main deliverables of the PBM:<ul><li>Develop trusted relationships with work partners and customers</li><li>Conduct internal and external presentations</li><li>Assist Sales and Customer with specific market strategies</li><li>Develop overall system design strategy, implementation approach, service strategy and proposal plan</li><li>Manage the development and implementation of the entire presale process focused on delivering accurate and timely proposals</li><li>Issue RFQs (Request for Quote) for third-party content and negotiate for best cost-benefit to MSI</li><li>Develop and Drive consistent Systems Integration & Services strategy for all proposals&bull; Manage cross-functional teams and monitor the progress of all proposal deliverables needed for the customer proposal</li><li>Integral participant of the Core Team proposal review, responsible for reviewing the proposal cover-to-cover</li><li>Participate in Contract negotiations as subject matter & proposal experts</li></ul>Specific Knowledge & Skills:<ul><li>Bachelor's Degree is preferred with emphasis in Engineering or MBA</li><li>4+ years in one of the following: Sales, Engineering, Project Management or Business Operations</li><li>Excellent communication skills; both verbal and written</li><li>Comfortable presenting to internal and external audiences</li><li>Proficiency in applications including Excel, Word, PowerPoint, Visio, email and web applications</li><li>Take ownership of projects to drive multiple people to meet project deadlines</li><li>Willingness to think out of the box and challenge the status quo</li><li>Assist Sales and Customer with specific market strategies</li><li>Develop overall implementation approach, service strategy and proposal plan</li><li>Manage the development and implementation of the entire presale process focused on delivering accurate and timely proposals</li><li>Issue RFQs (Request for Quote) for third-party content and negotiate for best cost-benefit to Motorola Solutions</li><li>Develop and drive consistent Systems Integration & Services strategy for all proposals</li><li>Manage cross-functional teams and monitor progress of all proposal deliverables needed for the customer proposal</li><li>Integral participant of the Core Team proposal review, responsible for reviewing the proposal cover-to-cover</li><li>Participate in Contract negotiations as subject matter & proposal experts</li><li>Develop and implement the show pricing plan with Sales</li><li> Customer base to support: North Carolina, South Carolina, Georgia, and Florida </li><li> Ability to travel up to 25% of the time </li></ul> **Preferred candidates will live in North or South Carolina** #LI-RO1 Basic Requirements<ul><li>Bachelors Degree with 4+ years of experience in one of the following: sales, engineering, solutions architecture, project management or business operations</li><li>OR 8+ years of experience in one of the following: sales, engineering, solutions architecture, project management or business operations</li></ul> Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Presales Project Manager - Southeast Region

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. This opening is in Motorola Solutions' North East Post Sale Engineering Department. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description Note: This is a remote position with travel (25%-50%) to support projects. The candi date MUST reside in or be open to relocation to Florida. Overview: <ul><li>The System Engineer performs all Post Sales Engineering efforts on new system deployments, system expansions and provides support to Pre-Sales Engineering and Service organizations.</li><li>The Systems Engineer tasks are numerous and include contract review, system design, equipment list production, Customer Design Review, staging, equipment ordering, integration and testing. The Systems Engineer works closely with vendors and is accountable for integration of third party systems implementation including logging systems, microwave transport and power systems as well as other MSI systems including CAD, Avigilon, VESTA, Fire Station Alerting Systems.</li><li>The Systems Engineer performs integration of both infrastructures and subscribers ensuring proper development and configuration of zone core applications, transport tools, fleet maps, code plug templates, and subscriber applications.</li></ul> Additional Skills/Knowledge: <ul><li>Additional Skills/Knowledge:</li><li>Knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE</li><li>Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS)</li><li>Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar</li><li>Experience directly working with end-user customers is desirable</li><li>Excellent communications skills and the ability to present complex topics to nontechnical audiences.</li><li>Self motivated and able to maintain focus in a pressured environment</li><li> Bachelor's or Master's degree in Electrical Engineering, Systems Engineering, Wireless Communications, Telecommunications or Computer Engineering is preferred </li></ul> Note: This is a remote position with travel (25%-50%) to support projects. The candi date MUST reside in or be open to relocation to Florida. #LI-AB1 #LI-REMOTE Basic Requirements<ul><li>Bachelor's Degree in an engineering or technical discipline and 1+ years of engineering or technical experience</li><li>OR 3+ years of engineering or technical experience</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul><ul></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Systems Engineer - Post Sale

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Rave Mobile Safety, a Motorola Solutions company, makes complex emergency response simple by building easy to use, trustworthy critical communication and collaboration software. Rave is a leader in mass notification and incident management that helps organizations, schools, and public safety agencies communicate and collaborate during emergencies. Rave's solutions were utilized in 40 million incidents representing billions of individual communications in 2023 alone. This is your opportunity to become a key contributor in a rapid growth SaaS company while representing a product suite that makes an impact on people's lives. Rave has had 13 consecutive years of double-digit growth and was acquired by Motorola Solutions (NYSE:MSI), a global leader in public safety and enterprise security. Join our team and help us continue to grow! Job Description Prominent, highly visible Account Executive role with a rapidly growing safety software solutions company. You must have prior success selling conceptual services to Managers, Director's, and Executive level decision makers in a competitive marketplace. You excel at building relationships and closing new business with Public Safety Organizations, State and Local Government Agencies, and K-12 School Districts. You must be accountable and a consistent self- starter, with the ability to generate and execute on strategic sales plans to win new business across a multi-state territory. If you want an opportunity that will challenge your skillset in a fast-paced, high-growth environment this position is for you! What you'll do:<ul><li>Develop a strong understanding of target buying personas, solution offering, and competitive landscape.</li><li>Prospect, identify, and qualify new opportunities.</li><li>Build and maintain healthy pipeline.</li><li>Demonstrated ability to sell to multiple buyers within an organization.</li><li>Develop and manage a sales forecast & pipeline in order to exceed annual quotas and goals.</li><li>Actively manage daily responsibilities to develop one's territory such as cold calls, appointments, sales presentations, and proposals while demonstrating excellent time management skills.</li><li>Territory: CO, WA, AK, OR, MT, WY, ID</li></ul>Who you are:<ul><li>A self-starter with executive presence who has 5+ years of quota carrying software sales experience, preferably in the State and Local Government marketplace.</li><li>A proven track record of growing sales territories by developing and executing on a strategic sales plan. This includes direct sales initiatives as well as collaboration with channel partners and internal resources.</li><li>Someone who has managed a full sales desk, including prospecting, discovery, pricing, quoting, negotiating, and closing the deal.</li><li>A seller with experience selling into various customer profiles including 911, Emergency Management, Public Safety, County/City Executive Offices and K-12.</li></ul>**Base Salary Range: $115,000-$130,000 #LI-CR1 #LI-REMOTE Basic Requirements<ul><li>3+ years of quota carrying software sales experience</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Sr. Account Executive, State/Local Software Sales

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Global Video Security & Access Control (VS&A) Marketing Team is responsible for developing and executing all strategic marketing and product marketing programs across the globe to drive product awareness, demand generation and sales enablement. The team oversees all global product marketing strategy for the fixed video and access control portfolio, develops messaging and go to market strategy for the VS&A business, creates and drives marketing programs and campaigns aimed to generate leads and build brand awareness among target audiences, including system integrators, end-users and consultants. The Global VS&A Marketing team oversees all aspects of elevating and driving growth for our video brands as a part of the broader Motorola Solutions ecosystem. Job Description We are looking for an energetic and organized Event Specialist to plan and execute events, roadshows, trade shows and experiences to support strategic sales objectives and brand presence and exposure across the industries and customers we serve. This candidate will have strong customer experience skills and will understand how to drive customer satisfaction, loyalty and advocacy. They will be collaborative and have a strong attention to detail. The Event Specialist will be responsible for but not limited to the following:<ul><li> Support the North America 10x10 Trade Show program including managing the events calendar, booth space booking, ordering show services, and coordinating branded and promotional materials </li><li> Plan and execute regional roadshow events in collaboration with the sales team, including venue, catering, and AV booking </li><li> Manage allocated event and giveaways budget, ensuring invoices are paid in a timely manner and that all expenses are tracked and funds are fully spent </li><li> Use HubSpot to create landing and registration pages and upload leads from events </li><li> Analyze and evaluate the effectiveness of all events, including ROI and report performance metrics </li><li> Create Salesforce campaigns to track event ROI </li></ul>Additional Knowledge/Skills:<ul><li> 1+ years of experience in an event planning or customer experience role </li><li> A self-starter with a positive attitude </li><li> Ability to work independently and as part of a broader team </li><li> Excellent project management skills and proven ability to deliver results in a fast-paced, deadline-oriented environment </li><li> High level of initiative, meticulous attention to detail, and excellent follow-up skills </li><li> Strong organizational and interpersonal skills </li><li> Excellent written and oral communication skills </li><li> Experience managing budgets </li><li> Comfortable interacting with different levels of management, cross-functional, and global teams </li><li> Proficiency with Google Workspace </li></ul> The base salary range for this role is $55,000-60,000 USD per year. #LI-MM1 Basic Requirements<ul><li>High school diploma or equivalent</li><li> 1+ years of experience in an event planning or customer experience role </li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Position Responsibilities:<ul> <li>Coordinate compliance, certification and recertification activities with domestic and international agencies.</li> <li>Develop and manage certification project schedules for compliance related activities.</li> <li>Participates in cross functional teams to launch new products, product modifications, resolve issues, and support product improvements.</li> <li>Assist engineering with defining certification project scopes and schedules.</li> <li>Provides support for manufacturing quarterly inspections, laboratory certifications and field compliance issues.</li> <li>Perform additional projects/duties to support ongoing business needs</li> </ul>Nature & Scope:<ul> <li>Takes direction from senior and lead compliance engineers</li> <li>Manages certification project with direction</li> <li>Answers technical question with direction</li> <li>Works within well-defined instructions</li> </ul>Knowledge & Skills:<ul> <li>Understanding of National and international standards that define safety and regulatory requirements for HVAC products preferred</li> <li>Project management skills</li> <li>Team working skills - must be able to obtain results collaborating with a diverse team</li> <li>Customer focused - must create and maintain positive relationships</li> <li>Excellent Communication Skills - Written & Verbal, able to interface with employees at all levels of the organization.</li> <li>Proficiency with software including Microsoft Office Word, Excel, PowerPoint, and Project</li> </ul>Experience:<ul> <li>0-3 years of experience with domestic and international compliance and certification programs</li> <li>Experience with HVAC/ Refrigeration/ Combustion/Gas Furnace preferred</li> </ul>Education/Certification:<ul> <li>BS - Mechanical, Electrical Engineering or Engineering Major</li> </ul>People Management: No Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Working conditions are normal for a manufacturing and laboratory environment. Work may involve lifting materials up to 30 pounds. Machinery, tools and operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats. Loose-fitting clothes and jewelry are not permitted. Reports to: Lead Engineer/Engineering Manager/Director of Engineering The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

ENGINEER COMPLIANCE 1

May include: <ul> <li> Repair, maintain, and rebuild all production equipment, including electrical, hydraulic and pneumatic systems </li> <li> Coordinate maintenance processes with the production department in a way in which the production output and packaging is least affected. </li> <li> Respond to calls from production and management to make repairs. </li> <li> Perform established preventative maintenance programs. </li> <li> Assist with all aspects of new equipment installation. </li> <li> Assist management with scheduling maintenance projects. </li> <li> Maintain accurate and complete departmental records. </li> <li> Record all work in Fiix CMMS </li> <li> Read and interpret mechanical drawings, construction drawings, machine manuals, electrical blueprints / schematics. </li> <li> Ensure all equipment adheres to all applicable safety requirements. </li> <li> Follow all safety protocols and maintain good 6S housekeeping standards. </li> <li> Work with contractors as needed. </li> <li> Other duties as assigned. </li> </ul> Nature & Scope: <ul> <li> Works under direct supervision and follows written/verbal instructions to accomplish assigned tasks. </li> <li> Independently performs assignments after given general instructions as to results expected. </li> <li> Resolves routine questions and problems, coordinates complex issues to others. </li> <li> Demonstrates an awareness of the relative urgency of tasks and responds accordingly. </li> </ul> Knowledge & Skills: <ul> <li> Safe work habits, following proper LOTO and other OSHA requirements. </li> <li> Advanced" skills in mechanical and electrical troubleshooting and repair. </li> <li> Must have own maintenance tools, including 480 volt and 3 phase electric voltmeter, and able to use. </li> <li> Able to effectively and efficiently use various maintenance tools and equipment. </li> <li> Ability to work with electrical circuits including 24 volt controls, 120-240 volt, single and three phase service. </li> <li> Capable of using programmable logic controllers to troubleshoot and repair equipment. </li> <li> Ability to work under pressure and ability to synthesize complex or diverse information. </li> <li> Must be able to read and understand written and verbal policy, instruction and directions in English. </li> <li> Basic ability to use Windows based computer systems. </li> </ul> <ul> <li> Diagnose hydraulic and pneumatic issues and repair </li> <li> Install, assemble and test new machines and equipment </li> <li> Strong mechanical and manufacturing experience </li> <li> Monitor, identify signs of malfunctions and correct </li> <li> Read an electrical schematic </li> <li> Know how to use a megger </li> <li> Change out a drive and program a new </li> <li> Repair and test motors, starters, PLC's and controls </li> <li> Perform minor electrical repairs </li> <li> Reading, analyzing and interpreting technical procedures </li> <li> Able to go in program and fix faults or find the issue using a laptop </li> <li> Able to trouble shoot, find issue and replace </li> <li> Good working knowledge of Siemens systems </li> <li> Able to PM equipment in assigned area </li> <li> Able to recognize things that are missing on a PM </li> </ul> <ul> <li> able to lead a kaizen project for shop improvement </li> <li> Able to lead a die improvement kaizen </li> <li> One presented 6s project per quarter </li> <li> One kaizen per 6 months </li> <li> Participate in regular 6s activities </li> <li> Assist and guide LOTO procedures </li> <li> Overhead Crane inspection sheets filled out. </li> <li> Keep forklift license updated. Responsible for out dated </li> <li> PPE requirements zero infraction 1year </li> <li> ESH policy be able to find </li> <li> Secondary containers know hoe to find MSDS and correctly label , zero infractions 1year </li> <li> Able to spot safety violations and assist with corrective actions. </li> </ul> Clean up every shift after your self every day Experience: 5+ years of experience in: <ul> <li> Industrial maintenance </li> <li> Pneumatic and hydraulic systems. </li> <li> DC drives, servos, solenoids, photo eyes, relays, limit switches and electric motors. </li> <li> PLC systems, preferably Allen Bradley, Siemens and Direct Logic. </li> <li> Industrial welding: repair as well as fabrication, M.I.G., T.I.G. </li> </ul> Education: <ul> <li> High school diploma or GED Equivalent </li> <li> Associates degree in electrical or mechanical field or graduation from a trade school, any certifications are a plus, preferred. </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> Standing, walking, sitting, lifting or carrying up to 50 lbs, pushing, stooping, kneeling, crouching, crawling, reaching, handling, holding, grasping, visual hearing, depth perception, color vision. </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunities to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Maintenance Technician 2 (2nd shift)

Key responsibilities and accountabilities:<ul> <li>Counter Sales</li> <li>Quotation Management <ul> <li>Receive in person and telephone requests for price quotations</li> <li>Provide customers with immediate price quotations on price book items</li> <li>Prepare price quotation forms in a timely manner for items not contained in the price book</li> </ul> </li> <li>Purchase Order Management <ul> <li>Receive in person and telephone requests for new purchase orders and changes/adjustments/cancellations to existing orders</li> <li>Locate and retrieve items in the warehouse for delivery to customers that have placed orders at the counter</li> <li>Check customers' credit statuses with credit department when rush orders are received</li> <li>Provide follow up assistance and information regarding orders, including: <ul> <li>Tracing the status of orders</li> <li>Providing customers with any pertinent information relating to orders</li> <li>Answering any questions with regard to customers' orders</li> <li>Coordinating with manufacturers to locate requested items and to meet customers' delivery requirements</li> <li>Communicating pertinent information to appropriate personnel in other departments</li> </ul> </li> <li>Maintain files of active orders and posts activity, such as notices, scheduling changes, partial shipments, and credit changes</li> </ul> </li> </ul> <ul> <li>Customer Service/Relationship Management <ul> <li>Achieve and maintain professional and positive rapport with customers by providing the best possible service</li> <li>Act as liaison between customers and other departments by providing information requested by customers or routing requests to the appropriate departments</li> <li>Maintain records of customer interactions and transactions, recording details of inquiries, complaints, and actions taken</li> <li>Obtain details of all customer complaints, and ensure that all problems are resolved quickly and professionally <ul> <li>Resolve customer service or billing complaints by exchanging merchandise, providing refunds, and adjusting bills</li> <li>Follow up to ensure that appropriate actions are taken to resolve customer issues</li> <li>Refer unresolved customer grievances to Branch Manager</li> </ul> </li> <li>Provides accounting department with paperwork necessary for credits or debits to be issues, including original purchase orders, copies of invoices, and return goods memo</li> <li>Act professionally and ethically</li> </ul> </li> </ul> <ul> <li>Branch and Sales Support <ul> <li>Handle the needs of Sales Account Managers, Branch Managers, and customers according to branch area.</li> </ul> </li> </ul> <ul> <li>Professional Knowledge and Development <ul> <li>Maintain current knowledge of ABCO's: <ul> <li>Product lines</li> <li>Prices</li> <li>Delivery times</li> <li>Drop ship items</li> <li>Promotional/marketing programs</li> </ul> </li> <li>Participate in training and seminars as required</li> </ul> </li> </ul> <ul> <li>SxE (Computer System) Utilization <ul> <li>Utilize SxE to: <ul> <li>Retrieve customer information</li> <li>Obtain stock status information</li> <li>Check purchase order status</li> <li>Change/adjust existing purchase orders</li> </ul> </li> <li>Ensure that the proper codes are used for retrieving and inputting information</li> <li>Check computer runs for delivery information and work with the proper personnel with regard to deliveries of scheduled shipments.</li> </ul> </li> </ul>Requirements:<ul> <li>This position requires individuals to stand at the counter and be on their feet for a majority of the day</li> </ul>#IND123

CSR INSIDE SALES 1

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HUB Manager position for our Branch Operations group located at our Carrollton, TX branch. The HUB Manager is responsible for the transportation, inventory control and distribution of product, parts and equipment to/from the GBU distribution centers and to our customers for a designated region. Emphasis is on cost-effective utilization of the drivers and trucks. Manages activities of those engaged in the movement of product and scheduling activities. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Ensures the on-time delivery of product to/from the distribution centers and to the customers.</li> <li>Ensures efficient warehousing with timely movement of product. </li> <li>Extracts data and generates reports that assist in performance tracking and decision making.</li> <li>Develops and monitors product handling program, space efficiency, labor efficiency and first-in-first-out movement whenever possible.</li> <li>Ensures proper execution and accurate documentation of order filling, transporting and delivery/receiving.</li> <li>Responsible for implementation and effective utilization of system(s) that will ensure that all product within the warehouse and/or entering or leaving the warehouse is accurately identified, distributed or delivered, and properly stored in designated locations.</li> <li>Provides input to the accounting, production and scheduling departments to support financial reports, period forecasts, scheduling, and annual business plan preparation.</li> <li>Develops and ensures department policies are being applied accurately and consistently and supports the Company policies and procedures / assures the consistent application of Company policies.</li> <li>Trains and supervises employees to carry out the functions under their control.</li> <li>Utilizes the most reliable, least expensive delivery services possible.</li> <li>Oversees receiving, issues documentation and resolves discrepancies by interfacing with distribution centers and/or Logistics Department at the Daikin Texas Technology Park.</li> <li>Generates reports based on data accumulated through the SAP system.</li> <li>Must continually work to promote the orderliness and cleanliness of their work area and other company standards</li> <li>Identifies value-creation opportunities for the company in the movement and distribution of the product.</li> <li>Perform all other duties as assigned.</li> </ul>Nature and Scope:<ul> <li>May provide direction.</li> <li>Works within knowledge</li> </ul>Knowledge & Skills:<ul> <li>Results driven individual who has demonstrated ability working in a high performance environment.</li> <li>Proven experience in establishing an effective planning system.</li> <li>Must have good attention to details, and be able to manage the big picture and continuous changes in customer requests and deliveries of product.</li> <li>Must be able to manage multiple, complex tasks and deal easily with pressure on a day in and day out basis.</li> <li>Must be able to motivate, communicate and drive continuous improvement.</li> <li>Critical thinker, with excellent analytical abilities.</li> <li>Good written and oral communication skills.</li> <li>Solid planning, leadership, and administrative skills.</li> <li>High energy demonstrates urgency and fast pace.</li> <li>Good understanding of business principles and practices; can effectively manage the materials function with a bottom line result.</li> </ul>Experience:<ul> <li>6+ years working in a multi-site distribution center</li> <li>2+ years' field logistics experience</li> </ul>Education:<ul> <li>Bachelor's degree in Business Administration, preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

HUB Manager (HVAC)

The Opportunity Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Rep position for our branch operations group located at our Fort Worth, TX branch. The CSR/Inside Sales Rep sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. The CSR/Inside Sales Rep collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver its sales, including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies, and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face-to-face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes, and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features, and benefits to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks.</li> <li>Work is closely supervised.</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic. </li> <li> Effective verbal skills - must be able to explain technical parts of information clearly. </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to use good judgment and strong work ethics and integrity on the job. </li> <li> Ability to understand and follow procedures, work instructions, and company policies. </li> </ul>Experience:<ul> <li>1 - 3 years of progressive sales experience</li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative, Level 1

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Brownsville, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Houston, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service vi-a face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> <li> </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Austin, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Responsibilities may include: <ul> <li> Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks. </li> <li> Ensure all items are received per procedure and stocked in assigned locations. </li> <li> Maintain Inventory and Prepare Cycle Counts </li> <li> Complete Will Calls </li> <li> Responsible for timely and accurate completion of paperwork and transaction entries </li> <li> Proper PPE and uniform must be worn at all times during each shift. </li> <li> Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li> Assist Customers and CSRs as needed. </li> <li> Follow standard operating procedures, established work processes and Company policies. </li> <li> Perform additional tasks as required </li> </ul>Nature and Scope: <ul> <li> Takes direction from lead/Supervisor. </li> <li> Works within well-defined instructions. </li> </ul>Knowledge & Skills: <ul> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Ability to successfully process (ex. Loading and Unloading) products. </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse. </li> <li> Ability to pass Prove It and driving test. </li> <li> Must be eligible to be forklift certified in house within 30 days. </li> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Ability to understand and follow work instructions, policies, and procedures. </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers. </li> <li> Ability to work in warehouse that is not climate controlled </li> </ul>Experience: <ul> <li> 1 plus years of warehouse / logistics experience </li> <li> 1 plus years industrial forklift experience strongly preferred </li> </ul>Education: <ul> <li> High School diploma or GED </li> <li> Must have Valid driver's license </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> Pass pre-employment physical. </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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